How to Cancel Electronic Payments

If you need to stop an electronic payment before it processes, you can request a cancellation directly through your admin dashboard.

Follow these steps to cancel an electronic payment.

Prerequisites

  • Ensure you have Administrative privileges assigned to your user profile.

  • Cancellation requests must be submitted before the bank's processing cutoff time.

     

Step-by-Step Guide

  1. Navigate to the Administration section.

 

      2. Go to Financial > Bank Accounts.

 

     3. Select the bank account for which you want to cancel electronic payments.

     4. Go to Actions > Request Electronic Payments Cancellation.

 

 

 

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