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VIDA
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Leasing Engine
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Monthly Product Updates
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LeadManaging Support
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Getting Started with Property Vista
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Communications / Messaging
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Payment Processing
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Resident Portal
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Online Application / Prospect Portal
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Marketing
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Inspections and Maintenance
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Lease Life Cycle
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Legal and Collections
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Vendors and Purchasing
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Accounting
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Vista Websites
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Property Vista Yardi Voyager Integration
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Partners Integration
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Announcements and FAQ section
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Training Sessions
Promoted articles
VIDA
Leasing Engine
Monthly Product Updates
Product Updates 2025
- 1st May 2025 Release Product Updates - Property Vista
- April 2025 LeadManaging Product Updates
- 2nd April 2025 Release Product Updates - Property Vista
- 1st April 2025 Release Product Updates - Property Vista
- March 2025 Monthly Product Updates - Property Vista
- March 2025 LeadManaging Product Updates
Monthly Product Updates 2024
- December 2024 Monthly Product Updates - Property Vista
- November 2024 Monthly Product Updates - Property Vista
- November 2024 LeadManaging Product Updates
- October 2024 Monthly Product Updates - Property Vista
- October 2024 LeadManaging Product Updates
- September 2024 Monthly Product Updates - Property Vista
2023 Product Updates
- Leadmanaging Product Updates - December 2023
- Property Vista Product Updates - December 2023
- LeadManaging Product Updates - November 2023
- Property Vista Product Updates - November 2023
- LeadManaging Product Updates - October 2023
- Property Vista Product Updates - October 2023
2022 Product Updates
LeadManaging Support
Yardi Integration
Getting Started with Lead Managing
Manage Leads
Reports
Calendar
Settings - Availability
Settings - Configurations
- Prospect Notifications: Updating Sender Name and Sender Email Address
- How to setup the Multiple Bookings Setting
- Finding Tracking Emails
- Appointment Types
- Setting your Target Email/s
- Booking Intervals
Settings - Tracking Numbers
- How to Add Vivian as part of an Auto Attendant
- Export and Download Tracking Numbers
- Adding Greetings for Tracking Numbers
- Creating, Editing, and Deleting Ring Groups
- Creating, Editing, and Deleting Auto Attendants
- Creating, Editing, and Deleting External Transfers
Settings - Users
How To:
Troubleshooting
Settings
Online Bookings
General Training
Getting Started with Property Vista
Navigation
Properties
- Adding Property Owners and Assigning Buildings
- Property Vista's Bookable Amenities
- Creating a Unit
- Adding Buildings
- Adding Floorplans
- Adding Units and Changing Availability
Sample Reports
Leasing
- Cancel a Submitted Lease Credit Adjustment
- Canceling Lease Charge Adjustments
- New Lease vs. Current Lease
- Payment Receipts in a Lease
- Bills in a Lease
- New Deposit Vs. Legacy Deposit
Initial Accounting Setup
- Creating a Budget Report
- Budgeting
- Steps on configuration and releasing Deposit Interest
- Adding Property Owner Users
- Adding Bank Accounts
- General Information around Policies
User Management
Personalizations
Technical Info
Communications / Messaging
Payment Processing
Making Payments
- How to Make an Outbound Lease Refund
- Making an Outbound Payment to Vendors
- How to Update AutoPay Target Charges
- Custom Cash Types
- Select a Bank account for a Vendor (Building level)
- Creating/Scheduling a One-Time Payment
Payment Configuration
Payment Flow
Payment Best Practices
FAQ
- Merchant Application
- Direct Banking (Payment Pad)
- Pre-Authorized Debit ("PAD") Agreement
- Payment Pad - Direct Banking Errors and Refunds
- Payroc, Payment Pad Paperwork Explained (Canada)
- Payment Processing Limits
Resident Portal
Resident Portal Guide
- Tenant Portal Redesign - Overview
- Resident Portal - Lease Application Process
- Signing your Lease on the Resident Portal
- MyVista Tenant Portal App overview
- Getting Started with the Tenant Portal
- Signing up on the Resident Portal
Portal Configurations
Community Events
FAQ
Online Application / Prospect Portal
Prospect Portal Guide
Leasing Guides and FAQs
- How to Generate Application Form for Manual Signing
- Manually Signing and Uploading Lease Agreements
- Leasing FAQ: How to Cancel an Application or Remove Applications that are In-Progress
- Leasing FAQ: How to remove a guarantor or co-tenant from the application prior to approval
- Leasing FAQ: How to redo an application for an existing applicant (ie, unit change or other changes)
- Leasing FAQ: How to make changes to an application. Changes such as change unit, change move-in date, and other changes
Lead Management
Equifax Canada
Application and Leasing Policies Settings
- Property Vista Pro-Rate Setup
- Accepting applications without a unit (Non-Yardi)
- Deposit Top Up
- Application Charges Policy
- Approval Checklist Policy
- Background Check Policy (Canada)
Setting Up Lead Management Policies
Application Process
Initial Application/Lease Setup
- Custom website with building listings - simple version
- Set-up Prorate Policy Rules
- Application Inserts
- Deposit Settings
- Setting up Policies for Application Process
- Add Included Utilities
Initial Application/Lease Setup (with Yardi Integration)
Marketing
French Marketing Material - Matériel de marketing français
- Resident Brochure - French Version
- Pull Up Banner - French Version
- Tent Card - French Version
- Resident Posters - French Version
- Door Hangers - French Version
- Resident Postcards- French Version
Marketing Materials
- Resident Communications Poster
- Introduction Letter
- Tent Card
- Resident Brochure
- Pull Up Banners
- Resident Postcards
Independent Listing Services (ILS)
TenantSure
Inspections and Maintenance
Inspector App
Maintenance
- Maintenance Requests (MR) - Assigning Maintenance Requests
- Maintenance Requests - An Introduction
- Maintenance Requests: Settings
- Maintenance Requests: Policies
- Maintenance Requests: Tenant Portal Experience
- Maintenance Requests: Creating a Maintenance Request in Property Vista
Inspections
- Enhancements to Inspection Scheduling - November 2024
- Inspection Reports - Advisory on image threshold for system-generated PDF reports
- Inspector App - Image Upload Process Enhancements
- Building Inspections - Snow Log
- Building Inspections Report
- Creating an inspection
Lease Life Cycle
Initial Setup
Changes In Lease
- Lease Adjustment Batches
- How To Restrict Access
- Rent Increase Batches
- Last Increase Dates
- Adding Recurring Adjustments to Rent/ Features
- Tracking Lease Signatures
Policies Configuration
- Quebec Lease Agreement Configurations (Customization Framework)
- Setting up British Columbia (BC) Standard Lease Form
- Customization Framework Policy
- End Of Lease/ Vacate
- Lease Renewal
- Rent Increase policies
The Product Catalogue/Catalog
Legal and Collections
Vendors and Purchasing
Accounting
Daily Accounting
- How to Create Recurring Expenses
- Apply Unapplied Credits
- Journal Batches
- Lease Balance Adjustment
- Creating and Mapping a New General Adjustment
- Adding New Journal Entries
Reports
- Income Statement - Customization
- Aggregated Transfer Report
- Lease Balances
- Lease Arrears Summary & Reports
- Trial Balance
- Balance Sheet
Accounting Functions FAQs
Management Fees and Owners Distributions
Vista Websites
Property Vista Yardi Voyager Integration
Implementation Guide
General & Yardi FAQs
Yardi Integration Documents
- Yardi Sync Modes Policy
- Yardi Rentable Items Set Up
- Yardi Charge Code Set Up
- Yardi Agent/ Sources Set Up
- Yardi Prorate Setup in PropertyVista
- Yardi Connection set up/ Initial Property Vista