Leasing FAQ: How to make changes to an application. Changes such as change unit, change move-in date, and other changes

There are several scenarios for this to happen:

Scenario 1: Online Application has started but has not been submitted

Scenario 2: Online Application has been submitted

Scenario 3: Online Application has been approved

 

Scenario 1: Online Application has started but has not been submitted

Step 1:Navigate to Marketing & Rentals→ Lease Applications→ Select appropriate lease→ Click Actions→ Online Application→ Stop for all

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Step 2: Click Edit. Make the necessary changes. Click Save. Invite Tenants back to Online Application

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Scenario 2: Online Application has been already signed and submitted

If you need to have the tenants SIGN the electronic lease then you will need to CANCEL the application and re-start it with the new information. Refer to Article: "New Application for Existing Applicant." CLICK HERE 

 

Scenario 3: Online Application has been approved

In this case you will need to move-out the tenant from the wrong lease and re-start the application.

Refer to Article: "New Application for Existing Applicant". CLICK HERE

 

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