Adding Concessions

There are different types of concessions that users can choose from. 

The guide below explains how the concession concept works and helps to set up a concession correctly.

Concession is only applicable to a Service (e.g. Rent).

Note: Once a concession is added to the lease, it cannot be removed or edited. 

Depending on the Default Product Catalogue flag value (see Building Setup screenshot below) concession can be set up from either Product Catalogue or Default Product Catalogue.




We will first take a look at setting up concessions from the default product catalogue.


Tenants & Leases => Leases => New Lease



Fill in lease details and add a new concession:



Available concessions can be chosen from the drop-down list:



Note: Only one of each type can be added to the Lease.



Parameters available are Concession Name, Term, Type, Value, Description and Taxable flag.



We will now take a look at adding Concessions with the non-default product catalogue.

When opening a new Concession from Product Catalogue, select the building in question:




Then add a new Concession from the product catalogue


Fill in the boxes as appropriate



The following values must be considered and well-understood for business needs:



Select the type



This will complete the Concessions setup in the product catalogue.

You will now need to associate Concession with the appropriate service.

Add concession to the appropriate service (e.g. Residential Rent) via the Eligibility tab:


Click on edit


Select the Concession and click save



After the setup is done in the Product Catalogue, concession can be assigned to New Lease, Offer (Lease Renewal), and New Lease Application (available in CRM and for tenants applying online, if concession setup for tenants' online use). 

When opening New Concession from New Lease, Application or Lease Renewal:



Once all the values have been set up, there are two saving options:

  1. Save as New – new Concession will be added and the old one will be archived
  2. Save as Current – will override the existing version and keep only one updated version


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