May 2025 Product Update - 2nd Monthly Release

Highlight Feature 

A new policy setting has been introduced in the CRM to allow property managers to hide the "Is Emergency" checkbox in the Tenant Portal. This policy gives users greater control over how tenants classify maintenance requests, and reduce false emergency flags. 

Default Setting: This policy will be set to No by default, meaning the emergency checkbox will not be visible to tenants unless the policy is changed.

 

Improvements 

We’ve resolved an issue where replacing an existing document under update documents sections did not trigger the expected system update. To ensure consistent and reliable document syncing, users must now remove the original document entirely before uploading a new one. This change prevents potential issues with overwriting or failed updates.

Our Waste Management Inspections feature has reporting available which shows details around these operations. These reports were not generating in a timely manner and not showing all of the data available. As of this release, we have greatly improved the time it takes for the report to generate, as well as accurately show all relevant data.

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