Multiple Bookings
Path: Settings → Configurations → Select at least 1 building → Next Step: Adjust Configuration → Booking Intervals Dropdown → Multiple Bookings
Description: This field indicates the number of bookings allowed per time slot.
Warning: This field should not be 0 or left blank.
Configuration suggestions:
-
Add 1 if your building only allows 1 appointment/tour per time slot.
-
Add 2 or more if your building allows 2 or more appointments/tour per time slot.
Allow Multiple Bookings per Agent
Path: Settings → Configurations → Select at least 1 building → Next Step: Adjust Configuration → Booking Intervals Dropdown → Allow Multiple Bookings per Agent
Description: If the Allow Multiple Bookings per Agent option is checked, the system will allow up to the specified number of bookings in Multiple Bookings for the same agent in a single timeslot. If unchecked, then the specified number of Multiple Bookings is distributed across all available agents (one booking per agent).
Note: By default, the checkbox is unchecked to preserve the current functionality for existing PMCs and new PMCs unless updated manually.
Agent Assignment:
-
If there is only 1 leasing agent assigned to the building, this agent will be assigned for all appointments.
-
If there are 2 or more leasing agents assigned to the building, the appointments/tours will be distributed among the available leasing agents.
- If there are 2 or more leasing agents assigned to the building and the multiple bookings field says 1, there will be 1 appointment for each agent in the time slot.
-
If there are no available leasing agents, the time slot will not available.