What's Happening?
Google and Yahoo have recently updated their email security policies (read more here). These changes are critical for anyone using custom domains for email purposes, and they require immediate attention to ensure uninterrupted service.
What Do You Need to Do?
If you’re not using the custom domain features in PropertyVista, there is no further action required.
If you are using a custom domain, and wish to comply with these new standards and continue using your own email domain without any disruption, you’ll need to update your DNS settings by adding a few records. This is essential to pass the enhanced security checks.
(Your DNS settings are usually located in the website where you bought your domain from - for example, GoDaddy.com)
Step-by-Step Guide:
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DKIM Records:
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Create a CNAME record:
- Name: mte1._domainkey.yourdomain.com
- Value: dkim1.mandrillapp.com
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Create another CNAME record:
- Name: mte2._domainkey.yourdomain.com
- Value: dkim2.mandrillapp.com
- Replace yourdomain.com with your actual domain name.
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Create a CNAME record:
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DMARC Record:
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Create a TXT record:
- Name: _dmarc.yourdomain.com
- Value: v=DMARC1; p=none
- Again, replace yourdomain.com with your actual domain name.
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Create a TXT record:
Deadline:
It's crucial to make these changes before February 1, 2024. Failing to do so means your Property Vista configuration will be reset and emails will then be sent from no-reply@my-community.ca instead of your custom domain. This is not ideal, but it ensures your email communication remains uninterrupted. Once you update your DNS records, you can revert to your original settings.
Need Help?
We understand that these technical adjustments might be challenging. Our Customer Support team is here to assist you through every step of this process. Don’t hesitate to reach out if you have any questions or need further guidance by opening a ticket on support.propertyvista.com
Let's Keep Your Communications Running Smoothly
Your swift action is greatly appreciated to ensure a seamless and secure email experience for you and your customers.