How to Register a Bank Account for Outbound Transfers

VERY IMPORTANT

Please be aware that by enabling a bank account for Outbound Payments, you are allowing users who have permission to make hypothetical payments in the system, to make actual live payments, which will move funds from the bank account to a payee entity. We can adjust the maximum amounts per transaction to a lower amount to reduce risk, however careful consideration should be given to the individuals who are allowed to make payments. 

 

To register a bank account for Outbound Payments, open the desired account from the Admin Settings > Financial > Bank Accounts list, and click on the new Outbound Payments tab. Access edit mode by clicking on the pencil icon on top of the page. Check the Outbound Electronic Vendor payments are allowed checkbox to enable the rest of the page.

 

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Two important PDF documents need to be uploaded on this page:

 

  1. The PAD agreement contains bank account information and when signed and submitted, gives authority to Dream to make transfers from the account. A blank copy of the agreement can be downloaded from this same page, Download Empty PAD link. 
  2. The Proof of Account Ownership is a document which can be obtained from the bank issuing the bank account. It is mandatory so Dream can validate ownership of the account.

 

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Once both documents are uploaded and the holder name entered, click Save on the top right corner. 

 

From the Actions button, click Request Outbound Electronic Payments Activation.

 

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System will show the following pop up confirming the request. Select I Agree on the bottom left corner and click Request. Upon clicking request, Vista will send the attached documents and bank account information to Dream in an encrypted message. 

 

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Dream will review the information and either approve or reject the request. If the request is rejected, you the requestor, will be contacted and updated on the reason for rejection, with a possibility of additional information needed. 

 

If the account is approved by Dream, the gateway status on the bank account will show as Active

 

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Our technical support team or your account manager can adjust the maximum amount per transaction. Only the main Vista contact can request a change to the maximum amount, by email, being sent by the email of the contact we have on record.

 

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To cancel outbound payments from a bank account, open the bank account in question and go to Actions and click on Request Outbound Payments Cancellation

 

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