Property Vista has default communications and notifications, that may be set to notify tenants and staff regarding certain payment processes.
Automatic tenant communication templates may be edited and found under -- Policies -> Templates -> Email Templates. Existing automatic tenant templates include:
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One Time Payment Submitted
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Confirming the payment has been Submitted
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Payment Receipt
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Confirming the payment has been Processed
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Payment Returned
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Confirming the payment has not been processed
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Payment Failed
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Confirming the payment did not process - Please try again
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Direct Debit To Inactive Account
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Confirming there was an error processing the recent payment
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Automatic employee notifications may be configured under -- Organization -> Employees -> Alerts. Existing automatic employee notifications include:
| Application Payment Not Cleared |
| Electronic Payment Rejected |
| Auto Pay Review Required |
| Auto Pay Cancelled By Tenant |
| Auto Pay Created By Tenant |