You can create a payment method for the tenant by following the steps below:
Step 1: Navigate to Tenants & Leases -> Tenants -> Click on the tenant in question.
Step 2: Click edit and then on the Payment Methods tab, and then click Add
Step 3: Select Payment Method Type and click OK.
IMPORTANT NOTE - We advise that you do not add a credit/debit card on behalf of the tenant. When a tenant pays via debit or credit, they incur a web payment fee. This is something that they must agree to prior to paying. When using a credit/debit card, tenants should use the Resident Portal or myVista app to make payments, as they will be prompted to accept the web payment fee. If you continue with adding the credit/ debit card payment method on behalf of the tenant, your company will incur a web payment fee each this payment method is used.
Step 4: Fill in the information and click save.
