Payment Processing

Making Payments

• How to Make an Outbound Lease Refund
• Making an Outbound Payment to Vendors
• How to Update AutoPay Target Charges
• Custom Cash Types
• Select a Bank account for a Vendor (Building level)
• Creating/Scheduling a One-Time Payment

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Payment Configuration

• How to Register a Bank Account for Outbound Transfers
• How to Configure Vendors for Outbound Payments
• Payment Types Availability
• AutoPay Policy
• Web Payment Fee Waiver Policy
• Automated Payment Communications & Notifications

Payment Flow

• Checking Payment Statuses
• Payment Status Explained
• Returned / NSF / Reject Codes
• Credit/Debit Card Rejections
• Payment Processing Flow

Payment Best Practices

• Checking Auto Pay Changes
• Running EFT Reports
• Clearing Undeposited Funds

FAQ

• Merchant Application
• Direct Banking (Payment Pad)
• Pre-Authorized Debit ("PAD") Agreement
• Payment Pad - Direct Banking Errors and Refunds
• Payroc, Payment Pad Paperwork Explained (Canada)
• Payment Processing Limits

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