Dear customer,
We continue to offer multiple payment methods for tenants to pay rent electronically and have communicated the following to impacted tenants.
As a result of pricing changes made by Visa and MasterCard, the Web Payment Fees for Visa and MasterCard credit card payments will increase from 1.99% to 2.50% effective September 28, 2020.
There are no changes to Visa and MasterCard debit card payments. Payments will incur a Web Payment Fee applicable to the tenant’s payment method. If a tenant would like to make changes to their AutoPay payment method, they should log into the MyCommunity portal.
To help your tenants make these changes click ‘HERE’ for a walkthrough on adding or updating payment methods.