Credit Card Web Payment Fees Are Changing

Dear customer,

We continue to offer multiple payment methods for tenants to pay rent electronically and have communicated the following to impacted tenants.

As a result of pricing changes made by Visa and MasterCard, the Web Payment Fees for Visa and MasterCard credit card payments will increase from 1.99% to 2.50% effective September 28, 2020.

There are no changes to Visa and MasterCard debit card payments. Payments will incur a Web Payment Fee applicable to the tenant’s payment method. If a tenant would like to make changes to their AutoPay payment method, they should log into the MyCommunity portal.

To help your tenants make these changes click ‘HERE’ for a walkthrough on adding or updating payment methods.

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