From time to time an applicant has completed their portion of an application, but for whatever reason, the unit is not available anymore and/or they need to make amendments to their application.
We recommend following the steps below.
Step 1: Cancel the Application
Navigate to Marketing & Rentals→ Lease Applications→ Select your required application
Select Actions→ Cancel
Step 2: Create a New Application
Navigate to Marketing & Rentals→ Lease Applications→ +New Lease Application
Step 3: Instead of creating a “New” tenant for the application→ choose Existing
Step 4: All the previous information the tenant completed will be imported into the new application. The tenant now can complete their application with ease. No duplicate data entry.